TOURIST OFFICE

For more information about Andorra la Vella and Andorra as a whole, pay a visit to the Tourist Office:

Plaça de la Rotonda, s/n
(+376) 750 100
info@oficinaturisme.ad

Basic Information

GEOGRAPHICAL LOCATION

Eastern Pyrenees, between France (Arriege) and Spain (Catalonia).

OFFICIAL CURRENCY

Euro

POPULATION

22.666 inhabitants

GMT TIME

GMT +1

ELECTRICITY

220V

CLIMATE

The Andorran climate is Mediterranean mountain type, with hot summers and cold winters with substantial snowfall. The average minimum is -2ºC and the maximum is 24ºC.

OFFICIAL LANGUAGE

Catalan is the official language of Andorra. However, due to the diversity of nationalities among the resident population, other languages such as Spanish, French and Portuguese are also very widespread.

SURFACE AREA

468 km2 · 8% urbanised and cultivated.
92% forests, lakes, rivers, mountains.

RELIGION

Catholicism is the main religion of the state, although the Constitution of Andorra establishes freedom of religion.

GEOGRAPHY

The Andorran relief is mountainous, with 65 peaks, some over 2000 m high, which makes Andorra one of the highest countries in Europe. The highest point in the territory is the Comapedrosa peak (2,942 m) and the lowest point is where the river Runer crosses the frontier with Spain (838 m). The average altitude is 1,996 m.

How do you get to the Principality?

Andorra’s proximity to the large urban centres of France and Spain and its geographic location favour access to the country through a large network of communications: bus, train, car and plane will allow you to quickly get to the Principality.

No international driving licence is required for driving in Andorra if the reason for your visit is only tourism.

France

-Paris: 862 km
-Bordeaux: 427 km
-Toulouse: 185 km
-Perpignam: 163 km
-Foix: 100 km

Spain

-Madrid: 613 km
-Bilbao: 601 km
-Valencia: 496 km
-Zaragoza: 300 km
-Girona: 271 km
-Barcelona: 208 km
-Tarragona: 198 km
-Lleida: 185 km

The Principality does not have its own airport, but nearby there are major international airports: Blagnac  airport in Toulouse (France), El Prat airport in Barcelona, Girona airport (Spain) and Alguaire airport in Lerida (Spain). Except at Girona there is a daily bus service direct to Andorra from these airports, and the journey takes between three and four hours.
www.aena.es
www.toulouse.aeroport.fr/en

The connections by bus from the main Catalan stations are mainly concentrated in Barcelona, Vic, Gerona, Tarragona and Lerida. In the case of France, the bus station in Toulouse has a regular service to Andorra.
www.mobilitat.ad

SPAIN:

BARCELONA
Barcelona Est. Nord-Ponts-Andorra la Vella (ALSINA GRAELLS)
Barcelona Est. Nord-Túnel del Cadí-Andorra la Vella (ALSINA GRAELLS)
Barcelona Aeroport (T1/T2)-Andorra la Vella (NOVATEL)
Barcelona Aeroport (T1/T2)-Barcelona Est. Sants-Andorra la Vella (AUTOCARS NADAL)
Barcelona Est. Nord - Solsona-Andorra la Vella (ALSINA GRAELLS)

LLEIDA
Lleida Est. de BUS -Lleida RENFE -Escaldes-Engordany (MONTMANTELL)
Lleida Est. de BUS -Lleida RENFE - Andorra la Vella (ALSINA GRAELLS)

TARRAGONA
Hospitalet de l’Infant-Andorra la Vella (VIATGES MONTMANTELL) Reus –Andorra la Vella (LA HISPANO IGUALADINA)

SALAMANCA
Salamanca-Andorra la Vella (VIATGES MONTMANTELL)

TUI
Tui-Escaldes-Engorday-Pas de la Casa (CAMINO BUS)

FRANCE

OSPITALET
L’Ospitalet-Andorra la Vella (LA HISPANO ANDORRANA) Tolosa SNCF- Aeroport Tolosa- Andorra la Vella (NOVATEL)

PORTUGAL

ARCOS DE VALDEVEZ
Arcos de Valdevez- Valença -Escaldes-Engordany (CAMINO BUS)
Arcos de Valdevez- V.P. de Ancora- El Pas de la Casa (COOPERATIVA INTERURBANA ANDORRANA)

PORTO
Porto - Andorra (CAMINO BUS)

COMPANIES

ALSINA GRAELLS (+34) 902422242 www.alsa.es
AUTOCARS NADAL (+376) 805151 www.andorradirectbus.es
CAMINO BUS (+376) 865500
COOPERATIVA INTERURBANA ANDORRANA, SA (+376) 806555 www.interurbana.ad
GRUP MONTMANTELL (+376) 866444 www.montmantell.com
LA HISPANO IGUALADINA
(+34) 977 770698 www.igualadina.com
NOVATEL (+376) 803789 www.andorrabybus.com

The cities with a railway service closest to the country have a bus service with direct connection to Andorra.

Spain:

Sants Station (Barcelona)
Lleida Pirineus Station (Lleida)

France:

Matabiau station (Toulouse)
Andorra - Ospitalet (Ospitalet)
www.renfe.com · www.voyages-sncf.com · www.sncf.com

You have a private taxi service to get you to Andorra more freely. At the present time, there are different transport companyies which provide a daily service 24 hours a day.

ASSOCIACIÓ DE TAXISTES D’ANDORRA
tel. (+376) 863 000

CENTRE DE RESERVES TAXI EXPRÉS
tel. (+376) 812 345
www.transportpublic.ad

Access to Andorra: documentation and visas

Andorra does not require visas for any nationality. However, as it is necessary to go either through Spain or France to get to Andorra, all nationals from countries not in the Schengen area must check at home whether they need a multiple entry visa to enter or leave the countries that form part of the Schengen area and be able to get to Andorra. The type of Visa will depend on the country of origin of the visitor, although the most common is usually the double or multiple entry visa. The documentation needed for entering the country will basically depend on whether the person is of legal age.

For people of legal age: (Schengen Area)

· Passport or current identity card.

For minors accompanied by parents: (Schengen Area)

· Valid passport or current identity card.
· The family record book or similar is not a valid document to travel in any instance.
· Appearing on their parents’ passport.

For unaccompanied minors: (Schengen Area)

· A permission to travel authorisation from their country (issued by the town hall or police station) and a valid passport or identity card.

For people travelling with pets:
· A pet passport and up-to-date vaccination sheet.

Given the health security in the country, no kind of compulsory vaccination is required.

How to get around the Principality of Andorra?

Two regular lines connect the parishes and the main stops are on the busiest roads in the urban centres. The tickets can be bought on the bus itself. The services usually run from 7 a.m. to 9 p.m.

EXPRESS BUS: This is the fastest, most frequent line which connects the urban centres of Escaldes-Engordany and Sant Julià de Lòria to the capital. The route crosses the country on side roads to avoid the town and village centres. The express bus is identified by its orange colour, and the stops are located in the outskirts of the towns and villages.

INTERURBAN LINES: The interurban public transport service connects all of the towns on six different lines crossing the urban centres. Each parish has a municipal transport service which connects the small villages not covered on the main routes. You will find the stops in the main streets and avenues of the urban centres.

www.transportpublic.ad

TAXI ASSOCIATION OF ANDORRA tel. (+376) 863 000
EXPRESS TAXI tel. (+376) 812 345
www.transportpublic.ad

In the event of requiring road assistance, there are different private companies which give the service. Every parish has a traffic and citizen attention service with all of the information:
ANDORRA LA VELLA: (+376) 730 011

Andorra la Vella has more than 4,500 parking places spread around 21 public and private car parks for public use.

Centre Ciutat - P1A
Access C/ Prat de la Creu núm. 60 i plaça Rebés
Covered parking
798 spaces

Centre Històric - P6A
Access C/ Prat de la Creu núm. 76 i C/ de la Grau
Covered parking
160 spaces

RATE   |    MAP

Meritxell - P5A
Accés C/ Dr. Molines
Uncovered parking
110 spaces

Parc Central - P9A
Access Av. Tarragona i C/ Pere d’Urg
Uncovered parking
540 spaces

Parc Central II - P7A
Access C/ Pompeu Fabra
Uncovered parking
111 spaces

El Fener 1 - P11A
Access C/ de la Unió i C/ Sant Salvador
Uncovered parking
245 spaces

El Fener 2 - P12A
Access C/ del Fener
Uncovered parking
105 spaces

RATE   |    MAP

Antic Camí Ral - P23A
Access C/ Antic Camí Ral
Uncovered parking
71 spaces

Bonavista - P28A
Access C/ Solà d’en Jan
Uncovered parking
140 spaces

RATE   |    MAP

Bus parking  Casadet - BUS
Access C/ Dr. Vilanova
Uncovered parking
28 spaces

RATE   |    MAP

P16A Estació Central

Access C/ Dr. Vilanova
Uncovered parking
105 spaces

RATES

Centre Històric - P6A

RATES
First half hour free
First fraction of 15’ 0,60 €
From the second fraction 0,40 €
All night ticket (8pm - 8am) 10,80 €
12 to 24 hours ticket 20,80 €
Ticket lost 20,80 €

RATES

El Fener 2 - P11A

RATES
First half hour free
First fraction of 15’ 0,40 €
Second fraction of 15’ 0,25 €
All night ticket (8pm - 8am) 2,25 €
24 hours ticket 14,45 €
Ticket lost 14,45 €

RATES

Bonavista - P28A

RATES
First half hour free
First fraction of 15’ 0,40 €
Second fraction of 15’ 0,25 €
From the third fraction 0,20 €
All night ticket (8pm - 8am) 2,10 €
24h ticket 13,25 €
Ticket lost 13,25 €

TEMPORARY SUBSCRIPTION FEE

RATES
2 days 30,00 €
3 days 35,00 €
4 days 39,00 €
5 days 42,00 €
6 days 45,00 €
7 days 46,50 €
15 days 53,50 €
30 days 93 €

TARIFES

Aparcament d’autobusos de Prada Casadet

RATES
Hour or Half hour 2,15 €
24h ticket 25,80 €
2 days 46,00 €
3 days 53,00 €
4 days 59,00 €
5 days 65,00 €
6 days 75,00 €
7 days 85,00 €
Ticket lost 25,80 €

Security

The country’s location in the Pyrenees and the qualified police and customs services enhance high citizen security and guarantee the tranquillity of the visitors while they are there.

The Andorra Police Department deals with receiving reports made in the event of objects lost. On the other hand, if you fi nd any lost object, you should go to the Department and leave it with the agents on service
PILICE: (+376) 872 000 · www.policia.ad

Medical cover in the event of accident: There is an agreement on medical cover in the case of Spain, France and Portugal. In the event of accident, all visitors from these countries should send the bills of the medical expenses and the corresponding form for requesting reimbursement to the Caixa Andorrana social security service. All visitors suffering an accident in Andorra without a medical agreement between their country and Andorra, will have to pay for all hospital expenses and medical treatment.

More information: Caixa Andorrana de Seguretat Social Tel. (+376) 870 870  www.cass.ad

Important telephone numbers and roaming

International prefixes:
· National calls from Andorra: direct number
· Calls from Andorra abroad: (+33) France / (+34) Spain / (+351) Portugal / (+32) Belgium
· Calls to Andorra from other countries: (+376)

Useful telephone numbers:
NATIONAL TELEPHONE INFORMATION: 111
INTERNATIONAL TELEPHONE INFORMATION: 119
MOBILITY: 1802 1802

POLICE: (+376) 872 000 / Emergencies: 110
FIRE BRIGADE: (+376) 800 020 / Emergencies: 118
HOSPITAL NOSTRA SENYORA DE MERITXELL: (+376) 871 000
URGENT MEDICAL SERVICE (SUM): 116
AMBULANCE: (+376) 800 020 / Emergencies: 118
MOUNTAIN RESCUE: 112

In the busiest squares in the main urban centres, visitors have free Wi-Fi connection. You can also access Internet in the libraries and in some cafes and leisure establishments in the large towns.

Roaming

If during your stay in Andorra la Vella you need to use your mobile apparatus or connect with the Internet, we advise you to enquire about your operator’s prices for data services in roaming.
You can also consult the prices of the local operator, Andorra Telecom, at the offices in Avinguda Meritxell, 111, Andorra la Vella, or on the web www.andorratelecom.ad.

*Andorra does not belong to the EU.

Custom information

You must declare to the customs all products in excess of your individual duty free allowance. Also there may be special restrictions on animals or vegetable products, live animals, endangered species, medicines, weapons and munitions, art and collectors pieces, currency, gold and means of payment.

FARM PRODUCTS:

COFFEE: 1000 g of coffee or 400 g of extracts.
TEA: 200 g of tea or 80 g of extract.
ALCOHOL*: 1,5 l de liquors over 22 degrees or 3 l de liquors or aperitifs under 22 degrees or bubbly wine. 5 l of table wine.
TOBACCO**: 300 cigarettes or 150 cigars (less than 3 g each) or 75 cigars (more 3 g each) or 400 g of pipe tobacco.
OTHER AGRICULTURAL PRODUCTS: Up to a value of 300,00€. Not in excess of : 2,5 kg of powdered milk, 3 kg of condensed milk, 6 kg of fresh milk, 1 kg of butter, 4 kg of cheese, 5 kg of sugar and sweets, 5 kg of meat.

INDUSTRIAL PRODUCTS:

PERFUMES: 75 g of perfumes + 375 ml of eau de cologne.
OTHER PRODUCTS: Up to a value of 900,00€.

Maximum quantities and imports per person. (*) For these products persons under 17-year-olds have no duty free allowance. (**) For people younger than age 15 member states of the CE can reduce the exemption to half of the amounts specified.

Further information: www.duana.ad

Bank Holidays

Andorra preserves the customs and traditions that our predecessors preserved century by century and which we have as a legacy today.

National festivals
Constitution Day: 14th March
Our Lady of Meritxell, patron saint of Andorra: 8th September
Andorra la Vella festivals
Andorra la Vella annual festival, the fi rst Saturday in August and the following Sunday and Monday.

TOURIST OFFICE

For more information about Andorra la Vella and Andorra as a whole, pay a visit to the Tourist Office:

Plaça de la Rotonda, s/n
(+376) 750 100
info@oficinaturisme.ad

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